Code: Complainant (Person who reported the complaint)
Description: (Complainant) is the person who reports a problem or unsafe condition to a city agency, such as DOB or HPD, by making a complaint.
Practical Meaning: If you are the complainant, city agencies may contact you for more information, access to the building, or updates about the case. You should keep notes and copies of emails, 311 numbers, and complaint numbers so you can follow up and show what you reported.
Where You May See It: You may see this word on 311 confirmations, DOB or HPD complaint records, inspection notes, and letters that describe who reported the condition.
Why It Matters: Understanding that “complainant” means you, the person who reported the problem, helps you follow your case, respond to calls or letters, and show your history of complaints if the issue continues. It also helps you avoid confusing “complainant” with “complaint” or thinking it is a separate legal status.